Legal

Terms of Service

Effective Date: May 26, 2026 · Last Updated: May 26, 2026

1. Agreement to Terms

By accessing or using DINEx Studio, you agree to be bound by these Terms of Service and all applicable laws. These Terms apply to all restaurant partners, owners, managers, and authorized users who access or use DINEx Studio, operated by IV DINEx Inc, a Delaware corporation. If you do not agree, do not use the platform. If you are using DINEx Studio on behalf of a restaurant or organization, you represent that you have authority to bind that organization to these Terms.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use DINEx Studio. By using the platform, you represent that you meet these requirements and that the restaurant or business you represent is legally registered and in good standing.

3. Description of Service

DINEx Studio is a restaurant management and presence platform providing tools including: 360 spatial capture, reservation management, identity and presence management, menu and profile management, analytics, AI-assisted profile filling, and Social Fund integration. Access to certain features requires a paid subscription plan.

4. Account Registration

To access DINEx Studio, you must create an account. You agree to provide accurate, current, and complete information during registration; keep your credentials confidential; notify us immediately at privacy@getdinex.com if you suspect unauthorized access; and be responsible for all activity under your account. DINEx reserves the right to suspend or terminate accounts that contain false information or violate these Terms.

5. Subscription & Billing

DINEx Studio offers monthly subscription plans (Seed, Grow, and Impact) billed on a recurring basis. By selecting a plan and providing payment information, you authorize IV DINEx Inc to charge your payment method monthly until you cancel. All payments are processed securely through our third-party payment processor. Your card details are stored by our third-party payment processor and are never stored on DINEx servers. Prices are subject to change with 30 days prior notice. All fees are non-refundable except as required by law.

6. Cancellation Policy

You may cancel your subscription at any time through your account settings or by contacting privacy@getdinex.com. Cancellations take effect at the end of the current billing period. You will retain access to the platform until the end of the paid period. IV DINEx Inc reserves the right to suspend or terminate accounts that violate these Terms.

7. Social Fund

A per-reservation fee collected through the DINEx platform is partially allocated to the DINEx Social Fund. As a restaurant partner, up to 50% of your reservation fees are contributed to the Social Fund and distributed to qualifying families or individuals. The Social Fund distribution is managed at the sole discretion of IV DINEx Inc. Current allocation is 50% to community programs and neighborhood initiatives, and 50% to DINEx platform operations. This allocation may change with reasonable notice to partners.

8. Restaurant Partner Obligations

As a restaurant partner, you agree to: (a) provide accurate and complete information about your restaurant including hours, location, menu, and capacity; (b) maintain the accuracy of your profile and operational information; (c) honor reservations confirmed through the DINEx platform; (d) comply with all applicable health, safety, and business regulations; (e) not use the platform for any unlawful purpose; (f) not submit false, misleading, or fraudulent information.

9. Use of the Platform

DINEx grants you a limited, non-exclusive, non-transferable, revocable license to access and use DINEx Studio for your restaurant management purposes. You agree not to: scrape or extract data without written permission; attempt unauthorized access to any part of the platform; interfere with platform integrity or performance; use automated tools without authorization; reverse engineer or decompile any part of the platform; or upload malware or harmful code.

10. User Content

By submitting photos, menus, descriptions, or other materials to DINEx Studio, you grant DINEx a worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, modify, display, and distribute your content in connection with operating and promoting the platform. You represent that you own or have the necessary rights to submit the content, and that it does not infringe any third-party rights.

11. DMCA & Copyright Policy

DINEx complies with the Digital Millennium Copyright Act (DMCA), 17 U.S.C. Section 512. To report copyright infringement, send a written notice to our DMCA Agent including: your signature; identification of the copyrighted work; identification of the infringing material; your contact information; a good faith belief statement; and a statement under penalty of perjury that the information is accurate. DMCA Agent: DINEx, 1111b South Governors Ave, STE 26883, Dover, DE 19904, US. Registration Number: DMCA-1073025. Email: privacy@getdinex.com. DINEx will terminate accounts of repeat infringers in appropriate circumstances.

12. AI-Assisted Features

DINEx Studio includes AI-powered tools to help you fill and optimize your restaurant profile. By using these features, you acknowledge that: responses are generated by a third-party large language model and may not always be accurate; AI suggestions should be reviewed before publishing; do not input sensitive business credentials through the AI assistant; DINEx is not liable for decisions made based on AI-generated suggestions; and inputs may be reviewed in anonymized form to improve accuracy and safety.

13. Intellectual Property

All content on the platform including the DINEx Studio name, logo, design, software, text, graphics, and AI features is owned by or licensed to IV DINEx Inc and is protected by copyright, trademark, and other intellectual property laws. You retain ownership of content you upload. By uploading content, you grant DINEx the license described in Section 10. Nothing in these Terms grants you any right to use DINEx trademarks or branding without prior written consent.

14. Third-Party Services

DINEx Studio integrates with third-party services including our cloud infrastructure provider, Stripe, a third-party location data provider, and AI providers. Your use of those services is subject to their respective terms and privacy policies. DINEx is not responsible for the practices of third-party services. Links to third-party websites do not constitute an endorsement by DINEx.

15. Disclaimers

THE PLATFORM IS PROVIDED AS IS AND AS AVAILABLE WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. DINEx does not warrant that the platform will be uninterrupted or error-free. We do not guarantee the accuracy of data populated through AI-assisted features, as these are suggestions that require your review.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DINEX AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF DINEX STUDIO. IN NO EVENT SHALL DINEX TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO DINEX IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100). Some jurisdictions do not allow exclusion of certain damages, so the above limitations may not apply to you.

17. Indemnification

You agree to indemnify, defend, and hold harmless DINEx and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys fees) arising out of or in connection with: (a) your use of DINEx Studio; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.

18. Dispute Resolution & Arbitration

IMPORTANT: This section requires you to resolve most disputes with DINEx through binding arbitration rather than in court, and waives your right to participate in a class action. Before initiating arbitration, contact us at privacy@getdinex.com with a written description of the dispute. We will attempt to resolve it informally within 30 days. If unsuccessful, any dispute shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. YOU AND DINEX AGREE THAT EACH MAY BRING CLAIMS ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A CLASS MEMBER IN ANY CLASS ACTION.

19. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. To the extent any dispute is not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware.

20. Termination

DINEx may suspend or terminate your account and access to the platform at any time, with or without cause or notice, including for violation of these Terms. You may close your account at any time through account settings or by contacting us. Upon termination, your right to use the platform ceases immediately. Sections 10, 11, 13, 16, 17, and 18 survive termination.

21. Changes to These Terms

IV DINEx Inc reserves the right to modify these Terms at any time. When we make material changes, we will notify you via email or a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of DINEx Studio after that date constitutes acceptance of the updated Terms.

22. Contact Us

For questions about these Terms of Service, please contact us at privacy@getdinex.com or write to: DINEx, 1111b South Governors Ave, STE 26883, Dover, DE 19904, US.